The GOODS EXPRESS Terms of Use (hereinafter referred to as the “Terms”) are independently stipulated by K&A CO.,LTD.. Users of the Service (hereinafter referred to as “Users”) must agree to these Terms of Use before using the Service. If you do not agree to these Terms of Use, you may not use the Service. By using the Service, the User is deemed to have agreed to all of the terms and conditions contained in these Terms of Use.

1. Eligibility and Conditions for Use of the Service

(1) Users shall agree to these Terms of Use and use the Service at their own risk.

(2) Users shall not belong to or have any relationship with anti-social forces such as organized crime groups in the past, present, or future.

2. Users’ Privacy

(1) A separate “Privacy Policy” has been established regarding privacy. Users shall agree to the “Privacy Policy” when using the Service.

(2) The Service uses cookies and JavaScript to control the display of content. In this case, the Service will not use these technologies for the purpose of obtaining personal information from users.

3. Change, Suspension, or Termination of the Service

(1) The Company may, for its own reasons, change the contents of the Service, suspend part or all of the Service, or terminate the provision of the Service at any time without prior notice to Users.

(2) The Company shall not be liable for any damages incurred by users as a result of actions taken by the Company in accordance with this Article.

4. Intellectual Property Rights

(1) All copyrights, trademarks and other intellectual property rights, and other property rights related to the contents, individual information, trademarks, images, advertisements, designs, etc., provided in the Service are the property of the Company or other legitimate right holders.

5. Prohibitions

(1) Users may not engage in any of the following acts.

• • All acts that violate these Terms of Use
• • Acts that violate or may violate laws, regulations, or public order and morals.
• • Violent, demanding, or antisocial acts, or acts that may lead to such acts.
• • Acts that infringe or may infringe intellectual property rights or other rights of the Company or a third party.
• • Actions that damage or may damage the reputation or credibility of the Company or a third party.
• • Actions that significantly overload the Company’s servers or network
• • Acts that use computer viruses, etc.
• • Acts that obstruct or may obstruct the operation of this service.
• • Actions that involve or encourage any of the prohibited actions set forth in the above paragraphs.
• • Any other acts that the Company deems inappropriate.

6. Modification of the Terms of Use

(1) The Company may change the Terms of Use at any time. In such cases, the Company shall post a notice on the Service or by any other method the Company deems appropriate. In the event of such a notice, the change shall be deemed to have occurred and the user shall be deemed to have approved of such change.

7. User’s Responsibility

(1) Users shall indemnify the Company for any and all damages incurred by the Company as a result of any act in violation of these Terms of Use or any other law or regulation, or any wrongful or illegal act.

8. Disclaimer

(1) We shall not be liable for any damages incurred by users or third parties as a result of the interruption, suspension, or discontinuation of any and all services in accordance with the provisions of these Terms of Use. In no event shall we be liable for any other damages incurred by users or third parties in connection with the use of the Service.

(2) The Company does not guarantee the reliability, accuracy, or legality of the content posted on the Service. The Service may contain links to other content, and the Company assumes no responsibility for the usefulness of such content or for any loss or damage resulting from its use.

(3) The Company shall not be liable for any loss or damage incurred by users in connection with this service, except in cases of intentional or gross negligence.

9. Governing Law and Court of Jurisdiction

(1) These Terms of Use shall be governed by and construed in accordance with the laws of Japan.

(2) The Tokyo District Court shall be the court of exclusive jurisdiction for the first trial in the event that a lawsuit becomes necessary between the user and the Company.

The GOODS EXPRESS Terms of Order (hereinafter referred to as the “Terms”) shall apply to orders placed through the GOODS EXPRESS (hereinafter referred to as the “Service”) operated by K&A CO.,LTD. The user of the Service (hereinafter referred to as the “User”) must agree to these Terms before using the Service.

1. About Data Submission

(1) Users are requested to guarantee and submit complete data in accordance with the method stipulated in this service. If the submitted data falls under any of the following categories, or is deemed to have the potential to fall under any of the following categories, we may not be able to accept your request for correction or re-submission of data or your order.

• • The data infringes on the intellectual property or any other rights of a third party.
• • If the contents of the submitted document are offensive to public order and morals.
• • The Company otherwise deems the submitted data to be inappropriate for the provision of this service.

(2) The Company does not guarantee that the expression, etc. of the content of the submitted data will not violate any laws or regulations. The Company shall not be held liable for any claims of copyright infringement, etc. from a third party for products manufactured through the Service based on data submitted by the User.

2. About Submitted Data

(1) Although we take the utmost care in handling submitted data, data may be damaged in the course of work or due to accidents. Please be sure to back up all submitted data in advance.

(2) In the event of unexpected corruption or damage to submitted data, we will not be liable for any loss of data.

3. About Ordering

(1) Orders for products through the Service must be placed through the “EXPRESS GROUP My Page” (hereinafter referred to as “My Page”), which is the ordering site designated by the Company. After receiving a quotation, please go to My Page to enter customer information, enter product information, submit your order, specify delivery, and make payment.

(2) My Page can also be used to receive messages from our service staff, check the progress of ordered products, and order new products.

(3) When a user enters customer information on My Page, the user is deemed to have agreed to provide personal information necessary for the use of this service. In addition, the user agrees that the Company may use the registered address or Email address for notifications, etc. related to the Service.

4. About Payment

(1) All payments for orders for this service must be made in advance.

(2) The Company shall not be liable for any delay in delivery in the event that payment cannot be confirmed by the order confirmation date (including cases in which the name of the payee differs from the name on the bank transfer).

5. About Order Confirmation

(1) An order is confirmed when all of the following items are received from the User

• • Data submission
• • Order details input
• • Specify shipping address
• • Confirmation of Terms of Use
• • Payment

(2) After the order is confirmed, please check the proof data (PDF) created based on the submitted data, and after receiving manufacturing instructions, manufacturing will begin.

(3) Once production has begun, no changes or cancellations are allowed.

6. About Shipping

(1) We do not accept any designation of shipping company.

(2) Shipping problems are the responsibility of the shipping company and will be handled within the warranty of the shipping company.

7. About Products

(1) Please note that there is a possibility of printing deviations and individual differences depending on the product.

(2) PVC, silicone, and textile products may have different colors and finishes due to the nature of the material, even if the data is the same. The Company assumes no responsibility for colors that exceed expectations or are not finished as intended due to the materials used, printing equipment, inks, etc.

8. About Inspection, Exchange, etc. of Products

(1) The User shall inspect and accept the product within one week from the date of arrival.

(2) Since this service is a made-to-order product, the User may not return or exchange products for reasons attributable to the User.

(3) If the User has any doubts about the quality of the product received, the User may request that the Company replace the product with a good quality product within one week of the date of arrival of the product, while keeping the product and its complete set of packing materials. However, if any of the following applies, you may not request replacement of a good product.

• • If more than one week has elapsed from the date of arrival of the product in question
• • If any part of the product has been used.
• • If the product has been altered from its original state at the time of shipment, such as by processing the product.

(4) If the Company deems it necessary to check the condition of the merchandise, the Company may request the User to return the merchandise. In such a case, the User may return the relevant product to the Company, freight payment on delivery.

(5) Except in the following cases, if we deem the product to be defective, we will replace it with a good product.

• • The condition of the product is within the Company’s standard range.
• • If the product is damaged or scratched for any other reason not attributable to the Company.

(6) If, in the preceding paragraph, the product is deemed defective and the User does not wish to exchange it for a good product, the Company shall refund the amount received for the product in question, and the Company shall bear the transfer fee for the refund.

(7) Our liability for any damage or loss incurred by the user shall be limited to direct and ordinary damages, and we shall not be liable for any compensation or indemnification regardless of the cause of such damage or loss.

9. About Email from the Company

(1) Emails sent by the Company are sent only to the recipients designated by the sender and may contain confidential information; therefore, forwarding, publication, copying, or diversion of such Emails is prohibited.

(2) Although we take appropriate precautions to prevent viruses from infecting e-mails, we assume no responsibility for any damage caused by opening Emails and attachments sent by us.